This famous e-mail exchange left the senior partner so embarrassed that he left his job. Jenny forwarded the reply to her entire office.
25th May 2005. His email said:
Hi Jenny, I went to a dry cleaners and they said it would cost £4 to remove ketchup stains. If you cd let me have the cash today, that wd be much appreciated.
And her reply....
I must apologise for not getting back to you straight away but due to my mother's sudden illness, death and funeral I have had more pressing issues than your £4. I apologise again for accidentally getting a few splashes of ketchup on your trousers. Obviously your financial need as a senior associate is greater than mine as a mere secretary. Having already spoken to and shown your email and Anne-Marie's note to various partners, lawyers and trainees in ECC&T and IP/IT, they kindly offered to do a collection to raise the £4. I however declined their kind offer but should you feel the urgent need for the £4 it will be on my desk this afternoon. Jenny.